A story of relocation to Australia

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Should Shoshi and Max move to Melbourne?

When I was approached by my boss about possibly relocating to Australia, I was excited for the opportunity to experience another culture, work in an exotic location, and to give my family an adventure they would always remember. However, I was immediately concerned because I had heard that traveling with pets to Australia would be a difficult process and my pets would have to be in quarantine when they arrived. I was scared about facing this obstacle and if my pets could handle this.

I have four children. Two of them are my fur babies. A cat named Max and a Husky named Shoshi. Max is our rescue cat that we found by a garbage can when he was a kitten. Shoshi is our first baby. She came into our lives a year after we were married.

I started to research how to fly with pets to Australia. As anyone would, I googled it. There was a wealth of information to be found but it was sometimes contradictory, not complete, unclear, and not recently updated. I understood that I needed help. Luckily, I found that there is an Israeli pet shipping company.  I am so glad that I decided to call them.

Terminal4Pets provided us with the guidance we needed. There were vaccinations, blood tests, health checks, treatments, documents, import and quarantine fees, and government authorizations. Not to mention choosing and purchasing the kennels. To be honest, the flights were not cheap and I was surprised that the cargo flight process would cost that much, but ultimately there was never any option of us leaving our babies behind so the flights were confirmed.

I think my biggest concern was the quarantine. Where would they stay? How long would they be there? Would they have quality care while they were there? Would I be able to visit them? Ahava from Terminal4Pets explained the process clearly and were very patient with my questions and concerns.

At one point we had an unexpected delay with our Australian visas. We had to put everything on hold. Luckily we had not gotten to far in the process with the pets and we were able to wait with the necessary blood tests without a problem. When we were ready to continue, we picked right back up with the process with no trouble.

Parting with my pets and sending them off on their own to their flight and then to quarantine was very difficult. Naturally I was stressed and worried how they would handle the trip. They were ecstatic when we picked them up but did not show signs of stress.

Now that I’m in Australia and looking back at the process, I can say with certainty that I would not have had the same experience without the help of Terminal4Pets. Everything went smoothly and my family has remained together.

טוֹב
מבוסס על 86 ביקורות
Ruth Blakely
Ruth Blakely
2022-11-06
A very big thank you to Ahava and all the team for bringing our beloved fur family from Australia to Israel (2 cats and 2 dogs). It was a complex job given the mixed breeds of our rescue pups and the effects of covid on the options available in the pet transport industry. Ahava was so professional and patient and went beyond the call of duty to assist us. Her communication was prompt and informative. Her knowledge and professionalism were exceptional. We will definitely use them should we need to return to Oz. Thank you, Ahava!!!
Gil Sharon
Gil Sharon
2022-10-02
The service on Terminal4Pets is highly recommended. I brought my dog from the UAE to Israel without any problems thanks to Ahava's help throughout the whole process and paperwork.
Olga Vigasin
Olga Vigasin
2022-09-04
Excellent service! Amazing 24/7 support from Ahava! The most complicated flight for two cats to New Zealand couldn't be possible without her assistance. Highly recommended team!
Genna H
Genna H
2022-08-02
Terminal for pets was super great! A big thanks to Ahava for arranging all the flights for my shih tzu from Israel to Australia! My dog arrived safely and was in great condition!
Gideon Caplin
Gideon Caplin
2022-06-21
Amazing service from Ahava and the team. Moving a dog from Israel to the UK is particularly complicated (and my situation involved various delays and pauses) but they were happy to wait for as long as needed until we were ready to move. They got everything in order, they were always responsive (including at 11pm when I landed in Paris and had a question) and had great communication with my vet also. Highly recommend for the most stress free possible experience !
Liat Shalit
Liat Shalit
2022-04-27
A special thank you to Stav and the T4P team for arranging everything to relocate our beautiful cat From Vietnam to Israel. Always available to communicate and answer questions, highly experienced and professional and super nice and patient. We will definitely use them again on our next relocation.
Eliraz Asulin
Eliraz Asulin
2021-06-01
My Terminal4Pets experience was amazing! During the covid19 we had so much troubles relocating to Japan but with Terminal4Pets help and especially Ahava we had a close caring regarding everything related to fly our dog and every question we had Ahava was very responsive and took care of every detail! Thanks you Terminal4Pets I will recommend you to everyone I know who fly with a pet! you guys are awesome!
Brian Ethridge
Brian Ethridge
2018-04-11
My experience with Terminal4Pets was unbelievably easy and efficient. I lived in Israel for a few years and had experienced many different approaches to business and customer service - mostly less that standard. T4P were amazingly responsive and treated my dog so very well. They worked with the kennel that he was staying at and got him to the US without ANY issues. When the airline gave them a challenge, T4P quickly approached me with reasonable options that helped me stay in control of my dog's itinerary and get him here quickly. I highly recommend them!
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